Video call with doctor


Gastroenterology Associates Will Provide Telemedicine Appointments During COVID-19

Gastroenterology Associates will provide telemedicine appointments for our patients during the COVID-19 pandemic. Here's what you need to know.

April 24, 2020 2 minute read

The rapid spread of the novel coronavirus (COVID-19) has forced medical professionals nationwide to reconsider how to continue to care for their patients while preventing further infections.

After much consideration, Gastroenterology Associates has decided to offer essential patient care services via telemedicine.

No matter what the circumstance, our main concern is our patients. Transitioning to telemedicine guarantees the safety and well-being of all patients and GA employees during the COVID-19 pandemic. Here’s what that means for you.


What is telemedicine?

Telemedicine is video conferencing between doctors and their patients. It is, simply, a video visit that allows doctors and patients to interact in a meaningful way without having to be in the same location.


Will I still get the level of care I’m used to at GA?

Put shortly: Yes.

Even though we won’t be in the same room physically, telemedicine gives doctors and patients the benefit of having face time, which is an essential part of providing the best care possible.

Studies show the efficacy of telemedicine in gastroenterology despite the specialty’s slow adoption of the technology. We’ll be able to help manage chronic illnesses, monitor ongoing symptoms, and monitor and manage care plans in real-time with the benefit of being able to get information directly from you, our patients, rather than from forms, which can often leave out vital information.


How do I make an appointment?

You can call the office at 516-248-3737 to schedule your appointment and confirm you have the necessary computer technology to have a successful appointment. We will help you get set up so we can give you the best possible care.


What happens if I need a colonoscopy or another procedure?

If you’re experiencing a life-threatening or otherwise urgent medical issue that requires an in-person gastroenterological procedure, you will be able to be seen at our affiliate hospital, NYU Winthrop.



The COVID-19 situation is changing rapidly, so we will update this post and our policies as we learn more.